The last few weeks I've been getting into fisticuffs.
Not with Matt. Not with the smalls. Not with anyone I know. It's been fraught with fisticuffs with medical receptionists.
My usual medical practice has been choc-a-block so I've taken almost any appointment I can get. But I'm always greeted with attitude on the phone.
And when I needed another appointment urgently, they couldn't get me in, so I tried another place. And I was greeted with 'tude yet again. It's rife. Attitude is breeding like bacteria in an agar dish.
I managed to sweet talk them into an appointment, got a referral, and then today I went to find the referral and couldn't find it. I'd conveniently filed it away somewhere 'special'.
So I rang the receptionist and asked if she could fax a copy to me (or heck welcome to 2011, you could always email it to me). Her response?
"Did you forget it or leave it at home?"
"Yes, I can't find it in my handbag and need it for this afternoon."
"Fine - well it will cost you $7.50."
And thanks for the inquisition.
Then Matt called me and told me he'd found it. So I rang her back and told her I didn't need it anymore and she hung up on me.
Then Matt called me again and told me he'd found the wrong one. So I rang her again, apologised profusely and said that I did actually need it, to which she responded, "Are you serious?" before hanging up.
Charmed I'm sure.
The thing is, the GPs are almost always charming. Lovely. Charismatic.
Their receptionists? Notsomuch. They're like the door bitches of doctors.
And that receptionist - she still didn't send through the referral.
Do you ever find yourself duking it out to get a doctor's appointment?
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